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Policies

Information Desk

Library Membership

Accepted Forms of ID for Proof of Residence

Loan Periods

Fines and Fees

Patron Code of Conduct

Unattended Children

Internet Access

Placing Holds and Interlibrary Loans

Group Study Rooms

 


Library Membership

Cherry Hill Residents:

All Cherry Hill residents are entitled to a free membership.

  • Cards are issued for two (2) years.

Children of any age may get a library card - it is up to the discretion of the parents or guardian.

  • Parents must sign the application if the child is under 14
  • Children, if they are able, can sign their own card.

 

Non-Resident Paid Membership:

There are three types of non-resident paid memberships.

  • Non-resident senior citizens (65 and over) may pay $50 for a card.  A senior citizen is a person 65 years old or over.  He or she must provide proof of age to get a card.  A card showing he/she receives Social Security or Medicare accepted.  A senior citizen reduced fare card is acceptable also. A driver’s license will show date of birth.
  • Non-resident under 65 years of age has the option of paying $25 for a three (3) month membership, $50 for six (6) months or $100 for a full year.
  • Patrons who work in Cherry Hill but do not live in the township may purchase a card for $50. They must show a current pay stub or bring a letter from their employer saying they work in Cherry Hill. Cards are good for one year.

 

Non-Resident Free Cards:

Free cards are issued for one (1) year to the following non-residents:

  • All non-resident taxpayers of Cherry Hill, i.e. people who own property and pay taxes to the Township of Cherry Hill. Any adult members of the household may obtain a card.  They must show I.D. and proof of paying taxes.
  • All personnel of Cherry Hill schools, public and private (including Camden County College) but excluding commercial or trade schools.  They should present an I.D. card, pay stub or a letter from the school as proof.
  • All township employees including personnel from the Cherry Hill Police and Fire Department.
  • The head or owner of any business located in Cherry Hill. He/she must show proof of ownership and must show I.D. with their home address.
  • All students attending public or private schools or colleges located in Cherry Hill.  Students must show I.D. with their home address and proof of attendance at the school.  A report card, tuition bill or school I.D. is acceptable.
  • All clergy whose church, temple or synagogue is located in Cherry Hill.   

NOTE: Current identification is always required whenever a library card is issued or renewed

 

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Accepted Forms of ID for Proof of Residence

The following forms of identification are accepted by the Cherry Hill Public Library as proof of legal residence:

  1. Valid New Jersey driver's license 
  2. Valid motor vehicle registration 
  3. Current automobile insurance card 
  4. Past months utility bill (gas, electric, telephone, etc.) 
  5. Past months bill from a major company (credit card, department
    store, etc.) 
  6. Current Cherry Hill Township tax bill 
  7. Cherry Hill High School ID card or current report card 
  8. Current lease 
  9. Mortgage documents 

All identification MUST be current (within the last year). Identification must have a name and a street address. In the case of a post office box address on all identification the library will call the Camden County Board of Elections (open Monday - Friday 9 a.m. to 4 p.m.) to verify residence.

 

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Loan Periods

All items may be borrowed for 3 weeks with the following exceptions:

  • Interlibrary loans - 2 weeks. with one 2 week renewal unless recalled by loaning library.
  • Rapid Reads – 1 week, no renewal
  • Items with long waiting lists, 2 weeks, no renewals
  • Book Clubs To Go (Bags) - 6 weeks, no renewal
  • Entertainment DVDs – 5 nights with one renewal for 5 nights
  • Video games – 1 week, no renewal
  • Magazines (YS & Adult) - 7 days, 1 renewal
  • Renewals - all items may have two, 3 week renewals except as noted above. Any item on hold cannot be renewed.

 

Maximum Number of Items Allowed Out

  • Books - 60 items per card
  • Except by SUBJECT - no more than 4 books with the same first five Dewey numbers per family.  A patron could take out 4 with the number 973.12 and 973.02 but not 4 with 973.12 and 4 with 973.123.
  • Juvenile Periodicals - 6 per card
  • Compact discs – (music) 6 per card
  • Audio books (book on CD) 6 per card
  • Entertainment DVDs – no limit
  • Instructional/Educational Video and DVDs – 6 per card
  • Video games – 2 per card
  • Magazines - (YS & Adult) - 6 per card
  • Book Clubs to GO Bag - 1 per card

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Fines and Fees

FINES:

  • $0.15 per day 
  • $0.25 per day for interlibrary loans (ILL), items on reserve and Rapid Reads
  • $1.00 per day for Entertainment DVDs, videogames, and Book Club bag

Maximum Fines

  • $4.00 per item
  • ILLs, reserve books and videogames - $5.00 maximum
  • Paperbacks, pamphlets, and periodicals - $2.00 maximum
  • Missing book from Book Club To Go bags - $10.00 per book
  • $10.00 additional fee for patron sent to Unique Management Services (our book collection agency) plus fines on the overdue books and charges for lost books.  

Rental Fees for Library Items:

  • Entertainment DVDs - $2.00
  • Video Games - $3.00

Prices for lost and damaged items:

  • CD or DVD plastic case - $1.00 for single, $2.00 for double case
  • Missing barcode from back of items - $1.00
  • Missing RFID tag from inside of item - $1.00
  • Lost library card - $2.00 for replacement card
  • Lost items - determined by the price listed in the library catalog.  The price can also be determined by comparing the replacement cost from a library vendor, if the price is not listed in the catalog.
  • Lost item processing fee - $2.00

 Miscellaneous Items:

  • CDs - $1.00
  • Headphones - $3.50
  • Flash drives - $8.00 (4 GB)
  • Interlibrary Loans - $2.00 perrequest
  • Printing - $0.15/page for black & white, $0.50/page for color, photo prints $2 (available in the computer lab only)
  • Notary - $3.00 per seal
  • Proctor Fee - $15.00 (non-resident)

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Patron Code of Conduct

The Cherry Hill Public Library welcomes the community to the library for reading, studying, using library materials and services, participating in library events, and conducting other customary library business.  The library strives to provide an atmosphere conducive to the safe and orderly use of the facility and requests the cooperation of patrons in refraining from behavior that disrupts library services.  Parents or guardians, not the library staff, are responsible for the safety, care, and supervision of their children at the library.


For the safety of our patrons and our staff, the following activities are not allowed in the library:

  • Eating or drinking except in designated areas, although covered drinking containers are permissible on hard surfaced areas (excluding the computer lab).
  • Smoking on any library or township property, which includes the entire indoor area, the terrace, and areas outside the library and parking lots (by township resolution).
  • Carrying a weapon into the library unless authorized by law. 
  • Bringing animals into the library except those needed to assist a patron with a disability or for a special library event.
  • Leaving a child under the age of ten unattended in the library without supervision See our Unattended Children Policy.
  • Talking loudly, making noise, or engaging in other disruptive behavior, including the use of loud, obscene or abusive language.
  • Using a personal audio or communications device so that others can hear it.  .  Confine telephone conversations to the lobby areas on each floor or outside.  Please turn your cell phones to vibrate when entering the building.
  • Interfering with another person’s use of the library or with the library staff’s performance of their duties.  Also see our Anti-Harassment Policy.
  • Improper attire, including going without shoes and/or a shirt.
  • Damaging library property or stealing library materials.
  • Soliciting.
  • Photography or filming on the library premises without the permission of the Library administration and all those photographed.
  • Obstructing the entrance area of the library, either inside or outside the building
  • Engaging in any illegal activity not otherwise listed.

Persistent or severe violations of the Library’s rules may result in the suspension of library privileges, including the right to enter or use the facilities and/or to borrow materials.  The Library Director is authorized to promulgate procedures for enforcing this policy.


The Library reserves the right to:

  • Inspect all backpacks, bookbags, satchels, and briefcases.
  • Limit the number of persons who may sit together.
  • Impose time limits on the continuous use of library resources, including reference materials, computer equipment, public telephones, and study rooms.

Approved February 23, 2005

 

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Unattended Children

Service is a high priority of the Cherry Hill Public Library.  Children of all ages are welcome and encouraged to use the Library’s materials, programs and services, and every effort is made to have a pleasant, warm and inviting library building. At the same time, the Library is an open, public building and the well-being and safety of young children left alone is a serious concern. Unattended children left alone for an extended period of time often become bored, restless, or disruptive.  Some, especially younger children, can become frightened or anxious. 

 

An unattended child may be defined as a young child unable to care for himself/herself when left in the Library without a parent or responsible adult within sight or sound range, any child left unattended for long periods of time on a regular basis, or any child not picked up at closing time It is not the intention of the Library to seek out unattended children, but rather to have a reasoned response prepared when a problem presents itself.  For these reasons the following policy and procedures have been established.

 

Policy

Parents or caregivers are responsible for the care of their children using the Library’s facilities.  Library staff cannot assume the responsibility for the care or supervision of children in the Library.

The following guidelines have been established to ensure that children are safe and cared for while in the Library and have been made with the understanding that individual children mature at different rates. 

  1. Children under age 7: a parent or responsible caregiver (age 13 or older) must remain with or be immediately accessible to the child at all times.
  2. Children ages 7-9: a parent or responsible caregiver (age 13 or older) must remain in the Library for the duration of the child’s visit.
  3. Children ages 10-12 are welcome to use the Library unattended but should not be left alone for extended periods of time.
  4. Children ages 13 and over are old enough to use the Library responsibly.
  5. A child under the age of 18 with no means of getting home when the Library closes is a stranded minor.  Fifteen minutes after the Library closes to the public, the police will be called to take custody of the child.

Procedures

If the Library is closing due to inclement weather or other emergency, and an unattended child is left at the Library without transportation home, the Library staff will allow the child to call for a ride home.  If a child is unable to contact a parent, guardian, or caregiver, Library staff will remain no longer than 15 minutes after closing.  At that time the Cherry Hill Township Police will be contacted and the child will be placed in their care. 

  1. If a child is found without a parent or caregiver, the following procedures will be followed:
  2. Staff will attempt to comfort the child, if necessary.
  3. Staff will try to locate the parent or caregiver in the Library and explain the Unattended Children Policy.
  4. Staff will make every effort to contact the parent or caregiver who is not in the Library to come and pick up the child. 
  5. Staff will call the Cherry Hill Township Police to pick up the child if the parent or caregiver cannot be located within 30 minutes.  Staff will notify the Director that the police have been called.
  6. Staff will encourage an unattended child to contact the parent or guardian if it is within 15 minutes of closing time.  If a parent or caregiver cannot be reached or does not arrive with 15 minutes of closing, the Library will call the Cherry Hill Township Police to pick up the child.  Staff will notify the Director that police have been called.
  7. Two staff members – the Librarian-in-charge and the control officer -- will remain with the child until the parent or caregiver or police arrive.
  8. A note will be left on the Library door stating “Unattended child is in the custody of the Cherry Hill Township Police, 820 Mercer Street, 856-665-1200,” once the child is in the care of the police.  Names will not be stated on the sign.
  9. No one on the Library staff will transport any child to another location.

Approved February 23, 2005

 

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Internet Access

The Cherry Hill Public Library provides library users with the best and most current resources available. We accomplish this, in part, by offering patrons access to the Internet from multiple workstations located throughout the library.

 

The Internet is a world-wide entity with a diverse user population. The Library does not monitor and has no control over the information found through the Internet and is not responsible for its content, timeliness, or accuracy.

 

All Internet resources available in the Library are provided to each library user. The library may set time limits for its use so that all patrons seeking access will have an appropriate opportunity. The Library reserves the right to end an Internet session when time limits are exceeded.

Parents or guardians, not the library or its staff, are responsible for the information selected and/or accessed by their children.

 

Filtering software is used on the Internet workstations. Because no filtering software is 100% effective, patrons are advised that objectionable material could still be accessed. It is recommended that parents monitor their child's Internet use in the library.

 

The Internet contains a wide variety of resources, including resources that some may consider controversial or offensive. Internet users should respect the sensibilities of others when accessing sites that may reasonably be offensive to others.

 

Normally, the Library staff will not monitor or supervise Internet access, other than for length of use. However, if Internet searching results in disruption of library services, or if patron behavior when using Internet resources becomes inappropriate for a library setting, the library reserves the right to end the session.

 

Adopted and Approved: December 19, 2000

 

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Placing Holds and Interlibrary Loans

Search for the item you would like to reserve in the catalog above. Click on the title when you find it in the list and click on "place hold" on the right hand side of the screen. Enter your library card number and your pin. (the last 4 digits of your phone number) Click on "hold" and that is all there is to it. Exceptions: Entertainment Videos and DVD's, Items currently available on the shelf, Rapid Reads, Book Club Bags, Laptops, and Non-circulating items such as Reference Material or Magazines.

 

Reserving a Book / Placing a Hold

Items in our collection may be reserved at the Information desk, the Circulation desk, or the member may place a hold themselves at the computer terminals.

There is no charge to reserve a book.

Books on order may be placed on hold.

There is no limit to the number of reserves a member may place.

Videos cannot be put on hold through the computer.

Members may put their holds on “Inactive status.” If you are on vacation or unavailable to get to the library for a period of time members will not lose their place in line. However, they must remember to inform the Circulation Department when they want to go back to “active status.”

The borrowing period for reserve books is determined by the following formula:  If there are more than three people waiting per book copy, the loan period will be two weeks.  For example, if we had three copies of a particular title and there are 10 people waiting, the book would go out for only two weeks.  If only nine people were waiting, it would go out for three weeks.

The fine for reserve books is $.25 a day with a one day grace.

 

Interlibrary Loan Policy

All Interlibrary Loans must be requested through the librarians at the Reference/Adult Services Desk or the Library’s home page through the JerseyCat database.  Hand carried Interlibrary Loans must be requested at the Reference/Adult Services Desk.  In addition, members may call the library to place an ILL request.

Only members in good standing (not blocked) with a current Cherry Hill Library card can request books on Interlibrary Loan.

 

A member may ask to borrow four items at a time on Interlibrary Loan.

Members will be charged $2 for a received item if it is NOT picked up.

It takes an average of 10 days to two weeks to get a book on ILL, especially if it is coming from out of state. Books borrowed from South Jersey libraries may take less time to arrive.

Interlibrary Loans are checked out for two weeks.  They can be renewed for another two weeks if the lending library approves. Members can call the Circulation Desk to renew, or may renew in person. Books that have been renewed may have to be returned early if the lending library recalls them. Some libraries stipulate that their audiovisual material may only be checked out for one week. Overdue fines for Interlibrary Loans are $.25 per day.

The Cherry Hill Public Library will try to borrow music CDs from within the state of New Jersey only. It is up to the discretion of the Interlibrary Loan Department as to what other audiovisual materials will be borrowed or lent. Educational and some older entertainment videos and DVDs, not new releases, will be lent to other libraries.

Items held by the Cherry Hill Public Library cannot be borrowed on ILL unless lost, missing, on trace, or on claims return.

If a library charges us to borrow an item or to photocopy materials, we will pass the charges on to the member.

 

Revised June 27, 2008

 

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Group Study Rooms

There are two Group Study Rooms located in the main reading room of the library.  Reservations must be made by calling 856-667-0300 and ask for the Reference Department or dial 2 for Reference.

  1. Use of the rooms is for non-profit groups or individuals only.
  2. At least one person in the group must have a current Cherry Hill Library card.
  3. All patrons must register at the Reference Desk. 
  4. You may reserve a study room no more than one week in advance.
  5. There must be at least 2 people but no more than 6 sharing the room.
  6. Sign-ups are for 2 hours — you may stay longer if no one is waiting.  You may only sign up for one two-hour session per day.
  7. No food or drink is permitted.
  8. Cell phones should be set to vibrate or turned off when entering the library.  Cell phone conversations are not permitted in the main reading room or in the study rooms.

Adopted February 15, 2006
Revised July 1, 2007

 

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