FAQ during Covid-19

Frequently Asked Questions During Covid-19

Library Closure Information Contactless Pickup & Holds
Returning Items & Late Fees Meeting Rooms
Donations Online Reference
Computer Lab Volunteering at CHPL
Support Your Library Stay Connected with CHPL
Library Card Information Interlibrary Loans

Library Closure Information

CHPL is open to the public through Wednesday, November 25 at 2 p.m.
The building is closed for Thanksgiving on Thursday, November 26. 

Starting Friday, November 27 at 10 a.m. CHPL will be closed to the public due to spiking Covid cases in Camden County. 

We will be providing Contactless Pickup and remote services. 

 
Reminders: Masks must be worn at all times in the building (over your nose and under your chin). Hand sanitizers are located throughout the building. Stay six feet apart from others. 
 
Book drops are open. These include the book drops in front of CHPL, inside the library, and at the Post Office on Marlkress Road.

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Contactless Pickup & Holds

Prefer the safety of your home? Utilize our Contactless Pickup service!

You can email chplref@chplnj.org or call us at 856.667.0300 opt. 2 to request books or materials to be placed on hold.

Once you are notified that your items are ready, call 856.667.0300 opt. 2 to schedule an appointment to pick up your materials. Contactless Pickup items are checked out in advance and placed by the main entrance.

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Returning Items and Late Fees

  • Books, audiobooks, CDs, DVDs, and video games can all be returned in our outdoor book drops at CHPL and at the Post Office on Marlkress Road.
  • Once your books and other items are received at CHPL they will be put into quarantine for 72 hours.
  • They will NOT be checked in until after quarantine.
  • This means they will not be removed from your account until after 72 hours.
  • Fines will accrue during our closure. Preferred method of payment is PayPal or check (mailing address below).

Cherry Hill Public Library
1100 Kings Highway North
Cherry Hill, NJ 08034
Attn: Circulation

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Meeting Rooms

Meeting Rooms are not available during the building's closure.

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Donations

  • CHPL is NOT accepting donations of books or materials.
  • Available space at the library is being used to quarantine returned items.
  • Goodwill and Better World Book bins are great places to drop off book donations.
  • We are accepting monetary donations. Please visit our "Support Your Library" page for more information. Thank you for your generosity!

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Online Reference

Need the help of a librarian? Email chplref@chplnj.orgA librarian is available during the building's hours of operation.

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Computer Lab

  • The Computer lab reopens Wednesday, November 18 from 10 a.m. - 8 p.m.
  • The Computer Lab is open Monday - Saturday, 10 a.m. - 4 p.m. with additional hours on Mondays and Wednesdays until 8 p.m. The Lab is closed each day between 1 p.m. - 2 p.m.
  • All patrons can utilize our public computers for up to 30 minutes. Visitors can get a 30-minute visitor's pass in the Computer Lab.
  • CHPL patrons with current library cards can request to use computers for up to ONE hour by appointment only. To make an appointment, you must call the Computer Lab at 856.903.1246. These appointments are only available Monday - Friday, 10 a.m. - 4 p.m. (except from 1 p.m. - 2 p.m. when it is closed).

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Volunteering at CHPL
We are not currently accepting applications for Adult Volunteers or Teen Volunteers.

Teens in grades 6-12 can visit our Teen Volunteering page or contact Jasmine Riel at jriel@chplnj.org for more information on virtual volunteering opportunities.

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Stay Connected with CHPL
Stay connected with us on Facebook, Instagram (@CHPLNJ and @CHPLTeens), Twitter, and LinkedIn! Keep checking our website regularly for new content and important updates.

View our Events Calendar for scheduled virtual programming that you can participate in and enjoy from your homes.

Subscribe to our YouTube Channels (General & Youth Services) for online story times, poem read alouds, and more.

For more digital resources to keep you occupied and entertained from home:

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Library Card Information

Please email our Supervisor of Circulation at jharmon@chplnj.org if you have the following inquiries:

  • You need to renew your library card.
  • You want to create a library card.

Patrons will be required to scan and email a copy of their valid identification. Visit our Membership page for more information including accepted forms of ID and membership fees for non-resident cardholders.

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Interlibrary Loans

Interlibrary loans are still operational at this time. There is a $2 fee per request. Email chplref@chplnj.org or call 856.667.0300 x2 for assistance. Calls and emails returned Monday – Friday, 10 a.m. – 4 p.m.

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