Information on this page is provided by the Health Resources and Services Administration (HHS.GOV).
iPads are available for those who do not have the technology capabilities at home to connect with providers.
What is telehealth?
Telehealth, sometimes called telemedicine, lets you receive health care via video chat, phone call, or messaging. While you will sometimes need to be seen by a doctor in person, telehealth gives you access to health care from the comfort of your own home.
- Telehealth lets your doctor treat you without an in-person appointment
- Most telehealth appointments are through video chat, but phone calls and messages are sometimes used
- Telehealth is safe and your privacy will be protected
- Telehealth may be covered by your insurance, Medicaid, or Medicare
How to book a telehealth appointment
There are several ways you can find a doctor that uses telehealth. We can help.
- Ask your current doctors whether they offer telehealth care
- Ask your current providers if they can recommend a doctor or medical practice that offers telehealth
- Check with your insurance provider about telehealth options
- Find a local health center that may offer telehealth services regardless of ability to pay at findahealthcenter.hrsa.gov
How to get started
A telehealth appointment is often as simple as a secure, private video chat.
- You may need a stable internet connection for video chats
- You may need a device with video capability, such as a computer, tablet, or smartphone
- You may qualify for internet assistance through the Affordable Connectivity Program
- Some doctors may agree to a phone call appointment or secure messages through a patient portal
Types of telehealth appointments
Some appointments require an in-person appointment, but there are many ways to get quality health care through telehealth:
- Follow-up appointments
- Appointments with your therapist or psychiatrist
- Appointments to have bloodwork or imaging tests ordered and to get the results
- Appointments to treat and manage chronic conditions
Health needs that can be managed with telehealth
Advancements in health care, technology, and remote patient monitoring mean more conditions can be managed through telehealth:
- Certain types of cancer care
- Gender-affirming treatment
- High blood pressure
- Long COVID-19 symptoms
- Mental health conditions
- Prenatal care and postpartum support
- Respiratory diseases, such as asthma and COPD
- Some pediatric conditions, such as mental health
Some of the benefits of telehealth include:
- Getting care at home, especially for people who can’t easily get to their providers’ offices
- Getting care from a specialist who is not close by
- Getting care after office hours
- More communication with your providers
- Better communication and coordination between health care providers
- More support for people who are managing their health conditions, especially chronic conditions such as diabetes
- Lower cost, since virtual visits may be cheaper than in-person visits
The Cherry Hill Public Library offers iPads with apps for many Telehealth-friendly Health system already loaded on them. iPads also have Zoom and other meeting apps installed. iPads can be borrowed and taken home for a seven-day period or for use in the library with the reservation of a private study room. Rooms are reserved separately by calling (856)667-0300, option 2. Please mention that the reservation is for Telehealth.